{"id":587,"date":"2026-09-08T20:23:40","date_gmt":"2026-09-08T20:23:40","guid":{"rendered":"https:\/\/endlesscalls.com\/?page_id=587"},"modified":"2026-09-08T20:24:40","modified_gmt":"2026-09-08T20:24:40","slug":"faq","status":"publish","type":"page","link":"https:\/\/endlesscalls.com\/en-gb\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"587\" class=\"elementor elementor-587\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b53ab0c e-con-full e-flex e-con e-parent\" data-id=\"b53ab0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b518145 elementor-widget elementor-widget-html\" data-id=\"b518145\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n  @import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700&display=swap');\r\n\r\n  .endlessfaq-page-wrap {\r\n    background-color: #0b0614;\r\n    font-family: 'Inter', sans-serif;\r\n    color: #ffffff;\r\n    padding: 60px 20px;\r\n    width: 100%;\r\n    box-sizing: border-box;\r\n  }\r\n  .endlessfaq-main-container {\r\n    max-width: 1000px;\r\n    margin: 0 auto;\r\n  }\r\n  .endlessfaq-top-heading {\r\n    text-align: center;\r\n    margin-bottom: 25px;\r\n    background: linear-gradient(135deg, #a855f7 0%, #ec4899 100%);\r\n    padding: 30px;\r\n    border-radius: 16px;\r\n    box-shadow: 0 10px 30px rgba(168, 85, 247, 0.3);\r\n  }\r\n  .endlessfaq-top-heading h1 {\r\n    font-size: 38px;\r\n    font-weight: 700;\r\n    color: #ffffff;\r\n    margin: 0 0 8px 0;\r\n    letter-spacing: -0.5px;\r\n  }\r\n  .endlessfaq-sub-title {\r\n    display: block;\r\n    text-align: center;\r\n    color: #D2A7CC;\r\n    font-size: 16px;\r\n    font-weight: 500;\r\n    margin-bottom: 40px;\r\n  }\r\n\r\n  \/* Section Category Headings *\/\r\n  .endlessfaq-category-title {\r\n    font-size: 22px;\r\n    font-weight: 700;\r\n    color: #D2A7CC;\r\n    text-align: center;\r\n    margin: 40px 0 20px 0;\r\n    letter-spacing: -0.3px;\r\n  }\r\n  .endlessfaq-category-title:first-of-type {\r\n    margin-top: 0;\r\n  }\r\n\r\n  \/* Accordion Styles *\/\r\n  .endlessfaq-accordion-list {\r\n    display: flex;\r\n    flex-direction: column;\r\n    gap: 12px;\r\n    margin-bottom: 30px;\r\n  }\r\n  .endlessfaq-accordion-item {\r\n    background: linear-gradient(135deg, rgba(26, 16, 43, 0.95) 0%, rgba(13, 6, 20, 0.98) 100%);\r\n    border: 1px solid rgba(138, 43, 226, 0.35);\r\n    box-shadow: 0 4px 20px rgba(107, 33, 168, 0.2);\r\n    border-radius: 12px;\r\n    overflow: hidden;\r\n    backdrop-filter: blur(12px);\r\n    transition: border-color 0.3s ease;\r\n  }\r\n  .endlessfaq-accordion-item:hover {\r\n    border-color: rgba(210, 167, 204, 0.5);\r\n  }\r\n\r\n  .endlessfaq-accordion-header {\r\n    padding: 16px 20px;\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: space-between;\r\n    cursor: pointer;\r\n    user-select: none;\r\n    background-color: rgba(22, 13, 38, 0.6);\r\n    transition: background 0.2s ease;\r\n  }\r\n  .endlessfaq-accordion-header:hover {\r\n    background-color: rgba(168, 85, 247, 0.15);\r\n  }\r\n  .endlessfaq-accordion-title {\r\n    font-size: 15px;\r\n    font-weight: 600;\r\n    color: #D2A7CC;\r\n    margin: 0;\r\n  }\r\n  .endlessfaq-toggle-icon {\r\n    font-size: 16px;\r\n    font-weight: 700;\r\n    color: #D2A7CC;\r\n    width: 24px;\r\n    height: 24px;\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    background: rgba(168, 85, 247, 0.2);\r\n    border-radius: 50%;\r\n    border: 1px solid rgba(168, 85, 247, 0.4);\r\n    transition: transform 0.3s ease, background 0.3s ease, color 0.3s ease;\r\n    flex-shrink: 0;\r\n  }\r\n\r\n  .endlessfaq-accordion-body {\r\n    max-height: 0;\r\n    overflow: hidden;\r\n    transition: max-height 0.35s cubic-bezier(0.4, 0, 0.2, 1), padding 0.35s ease;\r\n    padding: 0 20px;\r\n    background-color: rgba(13, 6, 20, 0.5);\r\n  }\r\n  .endlessfaq-accordion-content {\r\n    font-size: 14px;\r\n    color: #e2dafcf;\r\n    line-height: 1.6;\r\n    padding-bottom: 20px;\r\n    border-top: 1px solid rgba(168, 85, 247, 0.15);\r\n    padding-top: 15px;\r\n  }\r\n\r\n  \/* Active State for Accordion *\/\r\n  .endlessfaq-accordion-item.active .endlessfaq-accordion-body {\r\n    max-height: 400px;\r\n  }\r\n  .endlessfaq-accordion-item.active .endlessfaq-toggle-icon {\r\n    transform: rotate(45deg);\r\n    background: #D2A7CC;\r\n    color: #0b0614;\r\n  }\r\n\r\n  \/* Bottom Help Box *\/\r\n  .endlessfaq-help-box {\r\n    text-align: center;\r\n    margin-top: 50px;\r\n    background: linear-gradient(135deg, rgba(26, 16, 43, 0.95) 0%, rgba(13, 6, 20, 0.98) 100%);\r\n    border: 1px solid rgba(138, 43, 226, 0.35);\r\n    border-radius: 16px;\r\n    padding: 35px;\r\n    box-shadow: 0 4px 25px rgba(107, 33, 168, 0.2);\r\n  }\r\n  .endlessfaq-help-box h3 {\r\n    font-size: 20px;\r\n    color: #ffffff;\r\n    margin: 0 0 20px 0;\r\n  }\r\n  .endlessfaq-support-btn {\r\n    display: inline-block;\r\n    background: linear-gradient(135deg, #a855f7 0%, #ec4899 100%);\r\n    color: #ffffff;\r\n    padding: 12px 30px;\r\n    border-radius: 50px;\r\n    font-size: 15px;\r\n    font-weight: 600;\r\n    text-decoration: none;\r\n    box-shadow: 0 4px 15px rgba(168, 85, 247, 0.4);\r\n    transition: all 0.3s ease;\r\n  }\r\n  .endlessfaq-support-btn:hover {\r\n    background: linear-gradient(135deg, #b565f8 0%, #f472b6 100%);\r\n    box-shadow: 0 6px 20px rgba(236, 72, 153, 0.6);\r\n  }\r\n<\/style>\r\n\r\n<div class=\"endlessfaq-page-wrap\">\r\n  <div class=\"endlessfaq-main-container\">\r\n    \r\n    <!-- Top Heading -->\r\n    <div class=\"endlessfaq-top-heading\">\r\n      <h1>Frequently Asked Questions<\/h1>\r\n    <\/div>\r\n    <span class=\"endlessfaq-sub-title\">Do you have a question about Endlesscalls\u2122?<\/span>\r\n\r\n    <!-- ABOUT ENDLESSCALLS\u2122 -->\r\n    <h2 class=\"endlessfaq-category-title\">About Endlesscalls\u2122<\/h2>\r\n    <div class=\"endlessfaq-accordion-list\">\r\n      \r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ What is Endlesscalls\u2122?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            Endlesscalls\u2122 is an advanced Internet Telephone Service that lets you call virtually anyone from your traditional telephone, your cell phone, and even your PC using VoIP technology.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ Why is Endlesscalls\u2122 the truly the best solution for me?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            Endlesscalls\u2122 provides crystal clear voice quality, massive savings on domestic and international calls, and flexible features that you can manage from anywhere.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ How does Endlesscalls\u2122 work?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            It converts your voice into digital data packets and transmits them securely over your high-speed internet connection to connect to standard phone networks globally.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ Can I keep my existing phone number?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            Yes! In most cases, you can easily port your existing phone number over to Endlesscalls\u2122 without any interruption of service.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ Does my computer need to be turned on?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            No, when using an ATA adapter or IP phone connected directly to your router, your computer does not need to be turned on to make or receive phone calls.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n\r\n    <!-- MY INTERNET CONNECTION -->\r\n    <h2 class=\"endlessfaq-category-title\">My Internet Connection<\/h2>\r\n    <div class=\"endlessfaq-accordion-list\">\r\n      \r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ Does Endlesscalls\u2122 work over satellite Internet connections?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            Yes, Endlesscalls\u2122 can work over satellite internet connections, though higher latency inherent in satellite networks may occasionally affect call responsiveness.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ Can I use a dsl connection for my voip phone?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            Yes, DSL internet provides more than enough bandwidth and stable speeds required for high-quality VoIP calling.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n\r\n    <!-- ABOUT VOIP -->\r\n    <h2 class=\"endlessfaq-category-title\">About VoIP<\/h2>\r\n    <div class=\"endlessfaq-accordion-list\">\r\n      \r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ What is VoIP?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            VoIP (Voice over Internet Protocol) is a technology that allows you to make voice telephone calls using a broadband internet connection instead of a regular (analog) phone line.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ How much VoIP cost?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            VoIP services are significantly cheaper than traditional landline providers, with flat monthly plans starting at very affordable rates and offering free or low-cost long-distance calling.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n\r\n    <!-- PHONE NUMBERS, DIALING, AND BILLING -->\r\n    <h2 class=\"endlessfaq-category-title\">Phone Numbers, Dialing, and Billing<\/h2>\r\n    <div class=\"endlessfaq-accordion-list\">\r\n      \r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ What happens to my phone number?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            Your phone number remains fully active under your control, whether you ported it from your previous provider or received a new number assigned by Endlesscalls\u2122.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ Can I add a service number?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            Yes, you can easily add additional virtual numbers, lines, or extensions to your Endlesscalls\u2122 account anytime through your user dashboard.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"endlessfaq-accordion-item\">\r\n        <div class=\"endlessfaq-accordion-header\" onclick=\"toggleFaqAccordion(this)\">\r\n          <h3 class=\"endlessfaq-accordion-title\">+ Can I view my bill online?<\/h3>\r\n          <span class=\"endlessfaq-toggle-icon\">+<\/span>\r\n        <\/div>\r\n        <div class=\"endlessfaq-accordion-body\">\r\n          <div class=\"endlessfaq-accordion-content\">\r\n            Yes, you can log into your account portal 24\/7 to review billing history, download invoices, update payment methods, and monitor usage details.\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n\r\n    <!-- Haven't Found Answer Box -->\r\n    <div class=\"endlessfaq-help-box\">\r\n      <h3>Haven't Found the Answer You're Looking For?<\/h3>\r\n      <a href=\"\/en-gb\/contact-us.php\/\" class=\"endlessfaq-support-btn\">Contact Support<\/a>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- FAQ Accordion Script -->\r\n<script>\r\n  function toggleFaqAccordion(header) {\r\n    const item = header.parentElement;\r\n    const isActive = item.classList.contains('active');\r\n\r\n    if (!isActive) {\r\n      item.classList.add('active');\r\n    } else {\r\n      item.classList.remove('active');\r\n    }\r\n  }\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Do you have a question about Endlesscalls\u2122? About Endlesscalls\u2122 + What is Endlesscalls\u2122? + Endlesscalls\u2122 is an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-587","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/pages\/587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/comments?post=587"}],"version-history":[{"count":4,"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/pages\/587\/revisions"}],"predecessor-version":[{"id":591,"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/pages\/587\/revisions\/591"}],"wp:attachment":[{"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/media?parent=587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}