{"id":576,"date":"2026-09-08T20:10:52","date_gmt":"2026-09-08T20:10:52","guid":{"rendered":"https:\/\/endlesscalls.com\/?page_id=576"},"modified":"2026-09-08T20:17:29","modified_gmt":"2026-09-08T20:17:29","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/endlesscalls.com\/en-gb\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"576\" class=\"elementor elementor-576\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa66dc1 e-con-full e-flex e-con e-parent\" data-id=\"aa66dc1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d94b59 elementor-widget elementor-widget-html\" data-id=\"9d94b59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n  @import url('[https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700&display=swap](https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700&display=swap)');\n\n  .endlessreturn-page-wrap {\n    background-color: #0b0614;\n    font-family: 'Inter', sans-serif;\n    color: #ffffff;\n    padding: 60px 20px;\n    width: 100%;\n    box-sizing: border-box;\n  }\n  .endlessreturn-main-container {\n    max-width: 1000px;\n    margin: 0 auto;\n  }\n  .endlessreturn-top-heading {\n    text-align: center;\n    margin-bottom: 25px;\n    background: linear-gradient(135deg, #a855f7 0%, #ec4899 100%);\n    padding: 30px;\n    border-radius: 16px;\n    box-shadow: 0 10px 30px rgba(168, 85, 247, 0.3);\n  }\n  .endlessreturn-top-heading h1 {\n    font-size: 38px;\n    font-weight: 700;\n    color: #ffffff;\n    margin: 0 0 8px 0;\n    letter-spacing: -0.5px;\n  }\n  .endlessreturn-sub-title {\n    display: block;\n    text-align: center;\n    color: #D2A7CC;\n    font-size: 16px;\n    font-weight: 500;\n    margin-bottom: 40px;\n  }\n\n  \/* Content Card Section *\/\n  .endlessreturn-content-card {\n    background: linear-gradient(135deg, rgba(26, 16, 43, 0.95) 0%, rgba(13, 6, 20, 0.98) 100%);\n    border: 1px solid rgba(138, 43, 226, 0.35);\n    box-shadow: 0 4px 20px rgba(107, 33, 168, 0.2);\n    border-radius: 16px;\n    padding: 35px;\n    margin-bottom: 30px;\n    backdrop-filter: blur(12px);\n    transition: border-color 0.3s ease;\n  }\n  .endlessreturn-content-card:hover {\n    border-color: rgba(210, 167, 204, 0.5);\n  }\n  .endlessreturn-content-card h2 {\n    font-size: 22px;\n    font-weight: 700;\n    color: #D2A7CC;\n    margin-top: 0;\n    margin-bottom: 20px;\n    text-align: center;\n    letter-spacing: -0.3px;\n  }\n  .endlessreturn-content-card p {\n    font-size: 14px;\n    color: #e2dafcf;\n    line-height: 1.7;\n    margin-bottom: 15px;\n  }\n  .endlessreturn-content-card p:last-child {\n    margin-bottom: 0;\n  }\n  .endlessreturn-content-card a {\n    color: #D2A7CC;\n    text-decoration: underline;\n    transition: color 0.2s ease;\n  }\n  .endlessreturn-content-card a:hover {\n    color: #ffffff;\n  }\n<\/style>\n\n<div class=\"endlessreturn-page-wrap\">\n  <div class=\"endlessreturn-main-container\">\n    \n    <!-- Top Heading -->\n    <div class=\"endlessreturn-top-heading\">\n      <h1>Return Policy<\/h1>\n    <\/div>\n\n\n    <!-- Return of Device Section -->\n    <div class=\"endlessreturn-content-card\">\n      <h2>Return of Device<\/h2>\n      <p>\n        Hardware components may be sent back to Endlesscalls\u2122 within fourteen (14) days following service termination to obtain a credit for the standard disconnect fee associated with the respective voice lines. This policy requires that the customer first returns the hardware along with all original components, accessories, documentation, and packaging materials in pristine, undamaged condition.\n      <\/p>\n      <p>\n        The company will not issue credits if equipment arrives damaged or altered from its original state. Customers receiving initial shipments with visible packaging damage should document issues via carrier receipts, retain copies, and immediately notify customer support via email at <a href=\"mailto:billing@Endlesscalls.com\">billing@Endlesscalls.com<\/a> while keeping all materials intact for customer care verification.\n      <\/p>\n    <\/div>\n\n    <!-- Money Back Guarantee Section -->\n    <div class=\"endlessreturn-content-card\">\n      <h2>Money Back Guarantee; Limitations and Conditions<\/h2>\n      <p>\n        Endlesscalls\u2122 provides a thirty-day money-back assurance restricted to one primary line per account. To qualify for activation fee refunds, initial month service charges, and waived disconnect fees (excluding shipping costs), customers must satisfy specific criteria: (1) cancel services within the initial 30 days, (2) maintain usage below 500 minutes during this timeframe, and (3) return all hardware items with accessories and packaging in undamaged condition accompanied by a valid return authorization number.\n      <\/p>\n      <p>\n        Customers remain accountable for usage overages, international calling fees, and directory assistance charges. The organization retains rights to alter or revoke this guarantee without advance notice, and consumers handle return shipping expenses. Securing an authorization number requires contacting <a href=\"mailto:billing@Endlesscalls.com\">billing@Endlesscalls.com<\/a> directly.\n      <\/p>\n    <\/div>\n\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Policy Return of Device Hardware components may be sent back to Endlesscalls\u2122 within fourteen (14) days following service termination [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-576","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/pages\/576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/comments?post=576"}],"version-history":[{"count":4,"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/pages\/576\/revisions"}],"predecessor-version":[{"id":581,"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/pages\/576\/revisions\/581"}],"wp:attachment":[{"href":"https:\/\/endlesscalls.com\/en-gb\/wp-json\/wp\/v2\/media?parent=576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}